Privacy Policy

This Privacy Policy explains how MeriDesk Technologies (“MeriDesk”, “we”, “us”) collects, uses, and safeguards information when you visit meridesk.in (the “Website”) or contact us. We are committed to protecting your privacy and handling your data transparently.

Information we collect

We collect only what we need to respond to you and improve the Website:

• Contact details you provide — such as your name, email address, phone number, and the contents of your message when you submit our contact form or reach out over WhatsApp or email.
• Usage data — basic, aggregated analytics such as pages visited and device type, used to understand and improve the experience. This does not identify you personally.

How we use your information

• To respond to your enquiries and provide support.
• To share information you request about MeriDesk.
• To improve the performance, content, and security of the Website.
• To comply with legal obligations where applicable.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate the Website and respond to you (for example, hosting and email delivery providers), and only to the extent necessary. These providers are bound to handle your data securely and use it solely for the services they provide to us.

Cookies

The Website uses minimal, essential cookies and privacy-respecting analytics to function and improve. You can control cookies through your browser settings; disabling them may affect some functionality.

Data security

We use reasonable technical and organisational measures — including encrypted transport (HTTPS) and access controls — to protect your information. No method of transmission or storage is completely secure, but we work continuously to safeguard your data.

Data retention

We retain contact information only for as long as needed to respond to your enquiry and for legitimate business or legal purposes, after which it is deleted or anonymised.

Your rights

You may request access to, correction of, or deletion of the personal information you have shared with us. To exercise these rights, email us at support@meridesk.in.

Children’s privacy

The Website is intended for study-space owners and operators and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected here with an updated “Last updated” date.

Contact us

Questions about this policy? Email support@meridesk.in or message us on WhatsApp.